Business Management
Business management is a skill that can be learned. Some
of the skills a good manager needs are explained in this
website.
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Is Guaranteed Customer Service Possible, Or
Is It A Pipedream?
In the course of researching a different subject,
I came across this exchange. The tone of the initial posting
really surprised me. Maybe we can't guarantee customer service,
but shouldn't that be our goal?
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full article
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