The Coffee Cup As a Management Tool
The best management tool may be a coffee cup. It gives
you an opportunity to sit with someone and listen to
them and learn. That kind of a conversation can be
powerful employee motivation.
Business Email Is Not A Teenage Chat Room
Businesses waste too much time and money due to
confusing emails. Treat business email as you would any
other business communication. Make it clear and to the
point. Don't let it sound like a teenage chat room.
Writing, whether for business or any other purpose, has
certain rules for success. To write effectively follow
Your Point Across
Tailor your message to your audience to improve their
comprehension. Don't worry so much about what you want
to say as about what you want them to hear and
Don't ever underestimate the power of positive feedback.
We are quick to point out to someone when they make a
mistake. Sometimes we forget to acknowledge them when
they do something right.